We are committed to delivering your tech products safely and efficiently. Because the majority of our orders are fulfilled and delivered through trusted logistics network, you benefit from their fast, world-class shipping infrastructure.
- Shipping Methods & Timelines Our fulfillment integration with Amazon allows us to offer reliable delivery options at checkout. Standard Shipping fee applies on eligible orders and typically takes 24 hours.
- Tracking & Order Status Once your order is processed and leaves the Amazon fulfillment center, you will receive a Shipment Notification Email containing your tracking number. You can easily monitor your package’s journey in real-time using the tracking number provided or by logging into your Modustech account dashboard.
- High-Value Delivery Security To safeguard your tech investment and prevent package theft, a signature may be required upon delivery for high-value orders and premium hardware. If you are not available to sign for the package, the Amazon logistics carrier will attempt redelivery on the following business day or leave instructions for a secure pickup.
- Shipping Restrictions We ship to standard residential and commercial addresses within our designated delivery zones. Due to carrier restrictions on high-value electronics and automated fulfillment constraints, we cannot ship to P.O. Boxes, military APO/FPO/DPO addresses, or freight forwarding companies.
- Address Corrections & Cancellations Because our system sends orders directly to Amazon’s fulfillment centers for immediate processing, orders can only be canceled within 60 minutes of placement. Once an order has been transmitted to the warehouse or marked as “Prepared for Shipment,” we cannot modify the delivery address or stop the shipment.
