We collect information to provide better services to our users. This includes:
Personal Information: When you purchase a storage drive, register your product, or contact support, we collect details such as your name, email address, shipping/billing address, and payment information.
Device and Usage Information: We may collect data regarding how you interact with our website, including IP addresses, browser types, and cookie data to improve your browsing experience.
Important Note: Modustech hardware drives operate locally. We do not access, collect, or store any personal data, files, or media stored on your physical Modustech storage drives.
We use the collected information to:
Process and fulfill your orders.
Provide customer support and manage warranty claims.
Send operational updates, such as order confirmations or technical notices.
Improve our products, services, and website functionality.
We implement robust security measures to protect your personal data. Modustech does not sell your personal information to third parties. We only share data with trusted service providers (e.g., shipping carriers and payment processors) strictly necessary to complete your transactions or service requests.
⚠️ CRITICAL DATA DISCLAIMER
Modustech is not liable for any loss of data, corrupted files, or recovery costs resulting from the use or failure of Modustech storage products.
It is the sole responsibility of the user to maintain regular backups of all critical data. Modustech’s liability under any circumstances is strictly limited to, and will not exceed, the original purchase price of the hardware item.
Accidental Returns: Modustech is not responsible for personal items or unrelated hardware sent to our warehouses by mistake. Ensure your drive is wiped of critical data before returning it for physical inspection.
Transit Risk: If return items are shipped using a prepaid label provided by Modustech, we will cover any loss or damage during transit. For non-quality-related returns, the buyer assumes all responsibility for damage or loss during transit.
