Many Small Files vs. One Large File: Transferring thousands of small files (like photos or code documents) takes significantly longer than transferring a single large file (like a video) of the same total size, due to the system overhead required to process each individual file.
Still experiencing lag? Reach out to our support team with your desktop drive information and operating system details, and we’ll help you dial in your setup.
Unexpected disconnections are typically caused by insufficient power or a loose physical connection. To fix this, plug the high-speed USB-C cable directly into your computer rather than an unpowered USB hub, which often fails to supply enough power. Next, ensure the cable is firmly seated in both ports, and check your computer’s power-saving settings to prevent it from automatically putting external drives to sleep. Follow the video guide below on how to fix the issue.
Still experiencing disconnects? Please reach out to our support team so we can help you resolve the issue right away.
The performance of your Modustech drive depends on whether you are using a mechanical Hard Disk Drive (HDD) or a Solid State Drive (SSD), as well as your current cable setup.
While Modustech hardware modules support high-speed interfaces up to 5 Gbps or 10 Gbps (depending on the model and configuration), real-world speeds are limited by the physical drive technology inside the module:
If your transfers feel slower than the expectations listed above, check for these common system bottlenecks: